TRAINING & COACHING

CTD uses current adult learning methodologies; including;

Point NLP, Point 4 Mat Process, Point MBTI deductive tools & learning systems.

All of CTD's work is researched, tailored and client specific. All learning scenarios, 'real plays' and simulations are authored for each learning experience.

It is essential that adequate time is invested at the outset to understand the client company, its objectives, needs, culture and values. Our alignment with these areas must be the starting point.

INITIAL MEETINGS

INITIAL MEETINGS

Point Explore & agree on needs

Point Consider & agree next steps

Point Outline the success criteria

RESEARCH

RESEARCH

Point Understand & agree current situation

Point Collect data for tailoring & writing

Point Begin to enrol participants

Point Review implementation 'barriers'

DESIGN

DESIGN

Point Writing Programs

Point Agree Content

Point Agree Logistics

Point Distribute materials

DELIVERY

DELIVERY

Point Rework

Point Face to face time

Point Agreed evaluation

Point Post work strategy

IMPLEMENTATION

IMPLEMENTATION

Point In-field coaching & support

Point Review & further planning

How We Do It - Delivery Methods

TRAINING

Most organisations have particular needs they wish to address to improve performance and create momentum for results.

CTD works with Senior Management, and Human Resources Managers & Consultants, Sales & Service Directors of small, medium and large corporations to effectively manage their training curriculums. We regularly deliver local, national and internal training curricula on behalf of our clients to deliver the most cost effective and efficient ways to develop people.

For more information on CTD's Delivery Methods call Ken on +61 402 232 877

Point Group Work

Often the most efficient process involves forming groups with similar needs. These groups are limited to 10-12 people to maximize the impact for each participant & to ensure the best chance of successful outcomes.

Many groups experience 1-2 day workshops, again to provide the best return on time & money invested. Fully flexible approaches are also common, including; weekends, lunch & learn + breakfast seminars, part day sessions, accreditation & Academy approach, conferences, seminars, etc.

Point Facilitation

CTD provides experienced facilitation.

We also provide Facilitation Skills training for those who wish to develop their own skills.

Point Role/Real Plays

All role plays, learning scenarios and case studies are highly tailored to individual clients.

These are a major outcome of the research phase of any engagement

For more information on CTD's Delivery Methods call Ken on +61 402 232 877

 

How We Do It - Delivery Methods

RESEARCH

CTD works in many ways to create business development solutions for its clients.

Many organisations begin the journey of self improvement with CTD undertaking a survey or assessment of the oganisations current 'status of health'.

We diagnose the company, its customers and its people, looking at ways to improve performance and profitability. This provides a road map against which we benchmark the effectiveness of any agreed intervention.

Our typical methodology in understanding your business needs:
Corporate Training and Development's Research.

Point Tailored

The very best outcomes are achieved through a tailored approach to any learning & development process. An approach which takes into account individual Company aims & objectives; needs, people, markets, customers, products, competitors, and so on.

COACHING

Point Coaching / Mentoring

Coaching & mentoring are keys in gaining change, improvement & the desired results.

Individual 'Doctor's appointments' (1:1 coaching) at all levels has proven to be a huge success in achieving the required change in behaviour & way of working and in the adoption of new knowledge & skills.

Management coaching & mentoring is often essential to support Managers to achieve their goals & the improvements that Learning & Development programs promise.

Point Leadership/Management

The starting point in most Change + Learning & Development processes is the Leadership/Management Group.

Without the active support of this Group any Change + Learning & Development initiative will struggle. It is vital that Senior Management be positioned as the 'owners' of the process & be equipped as 'drivers' through their active participation.

Point Sales Management

Even with Senior Management support, many initiatives fail to live up to their promise when Sales, Business Development Managers do not lend their support.

The 'buy in' needed from these Managers cannot be overstated. After all, it is usually they who will have 'day to day' responsibility for the change agreed/required.

Point Research/Analysis

Revenue, and ultimately profit, can be influenced by every customer interaction- positively & negatively.

It is vital to meet with as many 'representatives' of the normal work process as possible; Senior Management, Managers, Sales, Business Development, Account Management, Customer Service, really anyone who has customer interface/interaction.

1:1 confidential interviews, joint customer visits, focus group sessions, surveys, work process overviews, Client & Staff satisfaction appraisals all contribute to a strong undertsansding of the 'current situation', an essential starting point.

For more information on CTD's Delivery Methods call Ken on +61 402 232 877

PITCHING

High stakes bids, pitches, tenders... must win business!

CTD specialises in assisting companies to win when the stakes are high.

We have participated in many high profile projects with great success.

PREPARATION PHASES

PREPARATION PHASES

Point Review relevant documentation

Point Conduct / review WIN strategy assessment

Point SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis

TEAM DEVELOPMENT PHASE

TEAM DEVELOPMENT PHASE

Point Team Alignment Meeting: Roles, Responsibilities, Logistics

Point Agree Calendar: Content Preparation, 'Dry Runs', Rehearsal(s), Q & A

Point Presenter Preparation

Point Interview Preparation

CLIENT MEETING PHASE

CLIENT MEETING PHASE

Point 1

Point 2

Point 3

Point 4

DEBRIEF & FOLLOWUP PHASE

DEBRIEF & FOLLOWUP PHASE

Point 1

Point 2

Point 3

Point 4

SUCCESS RATE

SUCCESS RATE

84% of the projects we have been involved in have been successful